Senior Director of Operations - Facility Management Cleaning Services (GCC Region)

Senior Director of Operations – Facility Management Cleaning Services (GCC Region)

Location: GCC Region

Reports To: Chief Executive Officer

About the Company

My client is an expanding integrated facilities management organization delivering high-quality cleaning and support services across the GCC who are, due to continued expansion, seeking an accomplished Senior Director of Operations to lead operational excellence across the region. This could potentially be a VP level role too for the right person.

The Role

The Senior Director of Operations will provide strategic and operational leadership for all cleaning operations across the region. The successful candidate will oversee large-scale service delivery, optimize operational performance, lead multi-country teams, and ensure exceptional client satisfaction while driving profitability and business growth.

This executive role requires a proven leader with extensive GCC experience in managing large workforces and delivering integrated facility cleaning services at scale.

Key Responsibilities

• Lead and oversee all facility management cleaning operations across an extensive portfolio including schools, hospitals, universities, airline catering and a couple of other projects in the pipeline.
• Develop and execute operational strategies aligned with company objectives and growth plans.
• Manage regional operational teams, including Operations Managers, Area Managers, and support functions.
• Ensure consistent service excellence and compliance with contractual obligations and SLAs.
• Drive operational efficiencies and cost optimization initiatives.
• Monitor budgets, profitability, and P&L performance across operational portfolios.
• Oversee workforce planning and management of large multicultural teams.
• Build and maintain strong relationships with clients, consultants, and stakeholders.
• Lead contract mobilization, transitions, and new business implementation projects.
• Ensure adherence to GCC health, safety, environmental, and labor regulations.
• Introduce technology and innovation initiatives to improve productivity and service quality.
• Develop and implement KPI frameworks and performance management systems.

Candidate Profile

• Bachelor’s degree in Business, Operations, Facilities Management, Engineering, or a related discipline.
• MBA or postgraduate qualification preferred.
• Minimum 12–15 years of progressive leadership experience within GCC facility management and cleaning services.
• Proven experience managing large-scale, multi-site operations across GCC markets.
• Strong understanding of soft services, cleaning operations, and integrated facilities management.
• Experience managing workforces exceeding 1,000+ employees is highly advantageous.
• Strong financial management experience including budgeting, forecasting, and P&L accountability.
• Demonstrated experience in contract mobilization and operational transformation.
• Excellent leadership, negotiation, and stakeholder engagement skills.
• Strong knowledge of GCC labor laws, HSE standards, and operational compliance requirements.

Key Competencies

• Strategic Leadership
• Commercial & Financial Acumen
• Operational Excellence
• Client Relationship Management
• Large Team Leadership
• Workforce Optimization
• Change Management
• Decision-Making & Problem Solving
• Performance Management

What We Offer

• Competitive base salary plus allowances for housing and transport
• Full family status and benefits offered
• Annual flight allowance
• Medical insurance
• Performance-based bonus
• Opportunity to lead a high-growth regional operation

To apply, please send your CV to michelle@corecruitment.com